Terms and Conditions

RESERVATION: A reservation deposit of $250.00 is required at the time of booking. This must be paid by cash, direct deposit, certified cheque, travelers cheque, visa or mastercard cheque, no personal cheques. . The receipt of the deposit does not imply our acceptance of the booking. Only when the booking has been confirmed by Us, is the deposit accepted, as the first installment of the total payable. Please refer to our Rates & fees for current rates. PAYMENT AND SALES TAX CHARGES: All rental charges are payable at the time of Vehicle pick up. This must be paid in Canadian dollars by cash, travelers cheques, cashier’s cheques, visa or mastercard cheques. Sorry, no personal cheques accepted. At current time we do not accept credit cards so we can keep our rates down for you the renter. If payment in full has not been received by the stipulated date, We reserve the right to cancel the booking without further notice and without refund of deposit. We apply applicable sales tax. SECURITY DEPOSIT AND VEHICLE TURN IN: A $500 Security-Cleaning deposit is required at the time of vehicle pick up. Upon return, all extra charges, if any, are balanced against the security deposit and cash or cheque is issued to cover the refund. This deposit is fully refundable upon the return of the vehicle, provided it and any accessory equipments are clean and undamaged, if there are no additional outstanding charges and fees, and if the fuel tank is full. CANCELLATIONS: All cancellations must be confirmed in writing (e-mail or letter). A $25 processing charge applies to all cancellations made at any time after deposit is accepted. For cancellations made less than 2 weeks prior to scheduled of departure, or no shows, the entire trip cost shall be forfeited. For cancellations of days off the reserved dates (a shorted trip) made more than 3 weeks prior to scheduled date of departure, you will only be charged the $25.00 processing fee. For cancellations of days off the reserved dates (a shortened trip) made less than 2 weeks prior to scheduled date of departure, you will be charged for those days whether you use them or not. There will be no refunds of time charges for late pick up or early return. You may change your dates (as long as the length of the trip remains the same.); SUBJECT TO AVAILABILITY). There will be a $25.00 processing charge. DRIVER LICENSE: All drivers must hold a valid driver’s licence for the entire rental period. An international driver’s is recommended for foreign tourists. Minimum age is 25. Only drivers listed on the contract are allowed to drive. All drivers and licences must be present at the time of vehicle pickup. VEHICLE PICK UP AND RETURN: Pick up and return times will be made by appointment. We offer this every day except major holidays, unless prior arrangements have been made. Vehicles can only be picked up and returned by the applicant. OKANAGAN WESTFALIA RENTALS – RENTAL AGREEMENT 2 ROAD RESTRICTIONS: No off-roading or unpaved roads. Lessor is responsible for all damage to vehicle, tires, towing charges, expenses incurred as a result of breakdown associated with operating in these areas. Lessor is responsible for all parking or moving violations during rental term. CAMPER RULES: We have a strict no smoking, or pets policy; evidence of smoking, or pets in the vehicle is subject to a minimum $250.00 cleaning fee. Towing of anything is prohibited at all times. Pop top must be lowered and secured, gear securely stored, and all doors must be closed while vehicle is in motion. Propane tank turned off while vehicle is in motion. No standing or sitting on the roof at any time. ____________________________________________________________________________________________ INSURANCE: We provide British Columbia minimum coverage. OPTION ONE: For Citizens of Canada and U.S.A. only. All additional Insurance coverage has to be provided by you. (Liabilty, Comprehensive, and Collision) either by your home, auto or other insurance source. BC residents can purchase a rental vehicle policy (APV281) from ICBC. We do not sell any insurance coverage for you rental; it must be provided by you. It is best to purchase a separate ‘binder’ from your insurance company- these generally provide you with the best coverage for your rental. You will need to provide uss your insurance information prior to the rental so we can verify the coverage. We will provide the VIN number and registration information at the time of booking. You are responsible for any and all damage or loss you cause to the vehicle, or others, regardless of fault. You will indemnify, defend and hold Us harmless from all liability, cost and attorney fees arising out of use of the Vehicle that are in excess of or excluded from the protection provided by You. If mechanical and/or electrical damage has occurred, and it has been deemed by an independent appraiser that damage was due to negligence on the renter part, then Okanagan Westfalia Rentals Ltd will seek full restitution for the cost of the vehicle. First, with renter by their choice of payment. Second, by taking legal recourse. Okanagan Westfalia Rentals provides a comprehensive vehicle orientation prior to each rental, which the primary renter shall initial as evidence of receiving operation instructions. Failure to follow renter’s part. Example: 1 Not heeding the warning lights on the dash, or temperature gauges. 2. Not stopping immediately. Not calling Okanagan Westfalia Rentals as soon as possible. OPTION TWO: For all other “foreign’ Citizens: We take a security deposit if $5000.00 Cdn. of cash, travelers cheque, visa or mastercard cheque or direct deposit. You must have a valid International Drivers Licence. Your security deposit will be cheerfully refunded upon the satisfactory return of the vehicle (i.e. No accident damage, returned on time, refueled, and in a clean and tidy condition, etc.) ___________________________________________________________________________________________ ORIENTATION: There will be a brief, mandatory orientation of the vehicle on safety and equipment functions. We will be happy to provide you with a map and local information. Advance campsite reservations is strongly recommended. See our website for more information. We will provide you with a full tank of regular fuel. You are asked to return the Vehicle with a full tank of fuel. In the event the tank is not full, we asses a $25.00 refueling fee, plus fuel. This agreement is subject to change from time to time without notice.